Privacy Policy 🔒

1. Information We Collect 📊

1.1 Account Information

When you create a Stremio account, we collect:

• Email address (required for account creation and communication)
• Username (chosen by you for account identification)
• Password (encrypted and never stored in plain text)
• Account creation date and last login information

1.2 Usage Data

To improve our service and provide personalized recommendations, we may collect:

• Content viewing preferences and watch history
• Add-on installation and usage patterns
• Device information (type, operating system, app version)
• Feature usage and interaction data
• Error logs and crash reports for debugging purposes

1.3 Guest Mode

When using guest mode, we collect minimal information:

• Basic device and app version information for compatibility
• Anonymous usage statistics to improve performance
• No personal identifiers or persistent tracking

2. How We Use Your Information 🎯

We use collected information for the following purposes:

2.1 Service Provision

• Providing core Stremio functionality and features
• Synchronizing your library and preferences across devices
• Enabling personalized recommendations and notifications
• Managing your account and providing customer support

2.2 Service Improvement

• Analyzing usage patterns to enhance user experience
• Developing new features based on user needs
• Optimizing performance and fixing technical issues
• Ensuring platform security and preventing abuse

2.3 Communication

• Sending important service updates and notifications
• Responding to customer support inquiries
• Providing information about new features (with your consent)

3. Data Sharing and Disclosure 🤝

We are committed to protecting your privacy and do not sell your personal information to third parties. We may share your information only in the following circumstances:

3.1 Service Providers

We may share data with trusted service providers who assist us in operating our platform, such as:

• Cloud hosting and infrastructure providers
• Analytics services for usage insights
• Customer support platforms
• Security and fraud prevention services

All service providers are bound by strict confidentiality agreements and data protection requirements.

3.2 Legal Requirements

We may disclose information when required by law or to:

• Comply with legal process or government requests
• Protect the rights and safety of Stremio users
• Investigate potential violations of our terms of service
• Prevent fraud or illegal activities

3.3 Business Transfers

In the event of a merger, acquisition, or sale of assets, user data may be transferred as part of the business transaction, subject to appropriate privacy protections.

4. Data Security and Protection 🛡️

We implement comprehensive security measures to protect your personal information:

4.1 Technical Safeguards

• End-to-end encryption for data transmission
• Secure data storage with industry-standard encryption
• Regular security audits and vulnerability assessments
• Multi-factor authentication for account access
• Secure coding practices and regular security updates

4.2 Access Controls

• Strict employee access controls and data handling policies
• Regular training on privacy and security best practices
• Monitoring and logging of data access activities
• Incident response procedures for security breaches

4.3 Data Breach Response

In the unlikely event of a data breach, we will:

• Investigate and contain the breach immediately
• Notify affected users within 72 hours
• Provide clear information about the nature and scope of the breach
• Take corrective actions to prevent future incidents
• Cooperate with regulatory authorities as required

5. Your Privacy Rights and Choices 👤

You have several rights regarding your personal information:

5.1 Access and Portability

• Request a copy of all personal information we hold about you
• Export your data in a portable format
• Understand how your information is being used

5.2 Correction and Updates

• Correct inaccurate or incomplete personal information
• Update your account settings and preferences
• Modify your communication preferences

5.3 Deletion and Restrictions

• Request deletion of your personal information
• Restrict processing of your data for specific purposes
• Object to certain types of data processing

5.4 Account Management

• Switch to guest mode at any time to minimize data collection
• Delete your account and associated data permanently
• Control data synchronization across devices

6. Data Retention and Deletion 🗂️

We retain personal information only as long as necessary to provide our services and comply with legal obligations:

6.1 Account Data

• Account information is retained while your account is active
• Upon account deletion, personal data is removed within 30 days
• Some anonymized usage data may be retained for analytics

6.2 Usage Data

• Usage logs are typically retained for 12 months for service improvement
• Error logs and crash reports are retained for 6 months for debugging
• Anonymous analytics data may be retained indefinitely

6.3 Guest Mode Data

• Guest mode data is not persistently stored
• Session data is cleared when the application is closed
• No long-term retention of guest user information

7. Children's Privacy 👶

Stremio is designed for general audiences and we do not knowingly collect personal information from children under 13 years of age. If we become aware that a child under 13 has provided personal information, we will take steps to delete such information promptly.

Parents and guardians are encouraged to monitor their children's online activities and use parental controls available within Stremio to ensure age-appropriate content access.

8. International Data Transfers 🌍

Stremio operates globally, and your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place for international data transfers:

• Use of standard contractual clauses for data protection
• Compliance with applicable international privacy laws
• Regular review of data transfer practices and safeguards
• Ensuring adequate level of protection in destination countries

9. Third-Party Services and Add-ons 🔌

Stremio integrates with third-party add-ons and services that have their own privacy policies. We recommend reviewing the privacy practices of any add-ons you install:

• Third-party add-ons operate independently with their own data practices
• We do not control or monitor data collection by third-party add-ons
• Users are responsible for reviewing add-on privacy policies
• We implement sandboxing to limit add-on access to system data

10. Changes to This Privacy Policy 📝

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. When we make changes:

• We will post the updated policy on our website
• We will notify users of significant changes via email or in-app notification
• The "Last Updated" date will be revised to reflect the most recent version
• Your continued use of Stremio constitutes acceptance of the updated policy

We encourage you to review this Privacy Policy periodically to stay informed about how we protect your privacy.

11. Contact Information 📧

If you have questions about this Privacy Policy or our data practices, please contact us:

• Through our Contact Page
• For privacy-specific inquiries, mark your message as "Privacy Request"
• We will respond to privacy inquiries within 30 days
• You may also file complaints with relevant data protection authorities

We are committed to addressing your privacy concerns and ensuring compliance with applicable privacy laws.